Use case · Ecommerce

An agent for every step of your ecommerce.

From the first question to the repeat order, Nexor AI works your whole sales process: closes the initial sale, recovers carts, wakes up your database, tracks orders and handles support. Across call, WhatsApp, email and Instagram, 24 hours a day.

Sophie replies in seconds.

24/7selling and supporting across every channel
60sto chase down an abandoned cart
0migrationconnect Shopify, WooCommerce, VTEX and more
100%of your customer database put back to work
The journey

Every ecommerce has a full sales process. Nexor AI staffs all of it.

Each stage of the customer journey gets its own agent, triggered by the events your store already fires. Together they cover the whole loop, from the first touch to the next purchase.

01Browse & ask

Conversion agent

Product question

Answers sizing, stock and shipping questions, recommends products and closes the first sale.

02Abandoned cart

Cart recovery agent

Cart abandoned

Reaches out within minutes, clears the blocker and brings the checkout back to life.

03Order placed

Order tracking agent

Order & shipment events

Sends proactive status updates and answers "where is my order" before they ask.

04Delivered

Support agent

Post delivery

Resolves issues, returns and exchanges, turning a problem into a kept customer.

05After the sale

Reviews & upsell agent

Order completed

Asks for the review, measures satisfaction and recommends the next product to buy.

06Goes quiet

Reactivation agent

No purchase in X days

Wakes dormant customers with the right offer and loops them back into a new order.

Goes quiet → Browse & ask. Customers who go quiet flow into reactivation and come back as new orders. The loop never stops.

Integrations

Plug Nexor AI into the store you already run.

Nexor AI listens to the events your platform already emits, decides what to do, acts on the customer's channel, and writes everything back to your store. No migration, no new tools.

Your store

Wherever you sell

ShopifyWooCommerceVTEXTiendanubeMagentoMercado LibreAPI / Webhooks

Signals it reads

  • New order
  • Abandoned cart
  • Shipment update
  • Customer database
  • Catalog & stock
NEXORAgent engineReads the event, picks the agent and the channel, then acts.

Acts on

CallWhatsAppEmailInstagram
Writes back
Order status syncedConversation loggedCRM tags & segmentsRevenue attributed
Database reactivation

Your customer database is unspent demand.

Working alongside your team, Nexor AI goes back into the customers you already have, segments them by behavior and reaches out with a reason to buy again. Dormant data becomes new revenue, without spending another cent on ads.

01

Read the database

Pulls your full history of customers and orders, no matter where it lives.

02

Segment by behavior

Groups by what they bought, how often and how long since the last order.

03

Reach out with a reason

Sends the right message on the right channel: a refill, a launch, a comeback offer.

04

Generate new orders

Turns silent contacts into repeat purchases and hands the hottest ones to your team.

$0 in ad spendNew revenue from data you already own.

Your team turns it on once to revive the backlog and leaves it running so no customer ever goes cold again, and Nexor AI hands your team the buyers who are ready to close.

Put an agent on every sale.

Talk to Sophie and watch Nexor AI sell, recover and support across your store, live.