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Terms of Service

Last updated: June 24, 2026

1. Acceptance of Terms

By accessing or using Nexor AI, a product of AdvisorAI SpA ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access the service.

2. Description of the Service

Nexor AI is a sales automation platform powered by artificial intelligence that allows businesses to:

  • Automate conversations with prospects via WhatsApp, SMS, and email
  • Manage leads and sales agents
  • Automatically schedule meetings based on availability
  • Integrate with third party tools (CRMs, calendars, and others)

3. User Accounts

To use the Platform, you must create an account providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree NOT to use the Platform to:

  • Send unsolicited bulk messages
  • Violate applicable laws, including regulations against unsolicited messaging
  • Impersonate another person or entity
  • Interfere with the operation of the Platform
  • Attempt to access accounts or systems without authorization
  • Distribute malicious software or harmful content
  • Collect user data without consent

5. User Content

You retain ownership of all content you upload to the Platform. By uploading content, you grant us a limited license to use, store, and process that content solely to provide the service. You are responsible for ensuring you have the necessary rights to the content you upload and that it does not violate third party rights.

6. Third Party Integrations

The Platform allows integrations with third party services (Google, WhatsApp, HubSpot, and others). Use of these integrations is subject to the terms of service of each provider. We are not responsible for the operation or availability of third party services.

7. Payments and Billing

Paid plans are billed according to the selected period (monthly or annual). Payments are non refundable except where required by law. We reserve the right to modify prices with 30 days prior notice.

8. Intellectual Property

The Platform, including its code, design, logos, and content, is the property of Nexor AI and is protected by intellectual property laws. You are granted no license or right over our intellectual property, except the limited right to use the Platform under these terms.

9. Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE PLATFORM. Our total liability will not exceed the amount you paid in the last 12 months.

10. Indemnification

You agree to indemnify and hold Nexor AI harmless from any claim, damage, or expense (including legal fees) arising from your use of the Platform or violation of these terms.

11. Termination

We may suspend or terminate your access to the Platform at any time for violation of these terms or for any other reason with prior notice. You may cancel your account at any time from the platform settings.

12. Changes

We reserve the right to modify these terms at any time. We will notify you of significant changes. Continued use of the Platform after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of Chile. Any dispute will be resolved in the competent courts of Santiago, Chile.

14. Contact

For questions about these terms, contact us at:

AdvisorAI SpA, Guardia Vieja 202, Oficina 902, Providencia, Santiago 7510103, Chile.