An illustrative example of a real recontact flow Sophie runs for Nubex Software.
Diego Fuentes
Grupo Andino
Snooze set. Diego said the budget opens in March. Recontact scheduled for Mar 1.
Hi Diego, Sophie from Nubex Software. On Feb 12 you asked us to come back in March, so here I am.
Is the ERP project still on the table? I can send you an updated quote today.
No reply in 12 hours. Waiting 1 day before calling Diego.
Outgoing call
Answered · 2:31
Transcript
Hi Diego, this is Sophie from Nubex Software. You asked us to call back in March about the ERP. Bad time?
No, it's fine. Honestly I had forgotten about this. Good timing.
You mentioned the budget opens this month. Want me to send the updated quote?
Yes, but prices may have changed. And I want Laura Méndez, our finance lead, to see it too.
Done. The updated proposal goes out today with Laura in copy. Anything else it should cover?
Add the timeline for the warehouse module. That part is urgent.
Sophie · Grupo Andino
To Diego
Updated proposal for Grupo Andino
Hi Diego, here is the updated proposal with March pricing and the warehouse module timeline. Laura is in copy as you asked. Any questions, reply here or write me on WhatsApp.
The proposal just landed in your inbox, Diego. Laura is in copy.
Got it, thanks. I'll review it with her this afternoon.
Quick question. If we sign this month, is the warehouse module live before June?
Yes. Warehouse goes live in 6 weeks and the rest rolls out after. Want to walk through it with Laura on a short call?
Yes, perfect. Thursday morning works for both of us.
Booked. Thursday Mar 5 at 10:00. The invite is on its way.
Meeting booked · Mar 5 · 10:00 · Diego and Laura invited.
Rescued on the exact date
Nobody had to remember Diego: Sophie came back on the exact day, refreshed the quote and booked the meeting. That is how up to 41% of cold leads get rescued.
Sophie replies in seconds.